Tercen Subprocessors and Cookies

In this article:

  • Tercen Subprocessors
  • Cookies on Tercen
  • Tracking on Tercen

Effective date: May 19, 2020

Tercen provides a great deal of transparency regarding how we use your data, how we collect your data, and with whom we share your data. To that end, we provide this page, which details our subprocessors, how we use cookies, and where and how we perform any tracking on Tercen.

Tercen Subprocessors

When we share your information with third party sub-processors, such as our vendors and service providers, we remain responsible for it. We work very hard to maintain your trust when we bring on new vendors, and we assess their data protection agreements that restrict their processing of Users’ Personal Information (as defined in the Privacy Statement).

Name of SubprocessorDescription of ProcessingLocation of Processing
Braintree (PayPal)Subscription credit card payment processorUnited States
Google AnalyticsWebsite analytics and performanceUnited States
Copper.comCustomer relations managementUnited States
StripePayment providerIreland
HeapWebsite AnalyticsUnited States

When we bring on a new subprocessor who handles our Users’ Personal Information, or remove a subprocessor, or we change how we use a subprocessor, we will update this page. If you have questions or concerns about a new subprocessor, we’d be happy to help.

Cookies on Tercen

Tercen uses cookies to make interactions with our service easy and meaningful. We use cookies (and similar technologies, like HTML5 localStorage) to keep you logged in, remember your preferences, provide information for future development of Tercen, and to advertise Tercen’s products and services to you on third party sites.

A cookie is a small piece of text that our web server stores on your computer or mobile device, which your browser sends to us when you return to our site. Cookies do not necessarily identify you if you are merely visiting Tercen; however, a cookie may store a unique identifier for each logged in user. We use cookies to keep you logged in, remember your preferences, and provide information for future development of Tercen. For security reasons, we use cookies to identify a device. By using our website, you agree that we can place these types of cookies on your computer or device. If you disable your browser or device’s ability to accept these cookies, you will not be able to log in or use Tercen’s services. On certain areas of the website, we may also use cookies to identify you and/or your device to advertise Tercen products and services to you on third party sites.

Tercen sets the following cookies on our users for the following reasons:

Name of Cookie/ Local storageReason
authorizationused to log you in.
_gaThis cookie is used by Google Analytics.
_gatThis cookie is used by Google Analytics.
_gidThis cookie is used by Google Analytics.

Certain pages on our site may set other third party cookies. For example, we may embed content, such as videos, from another site that sets a cookie. While we try to minimize these third party cookies, we can’t always control what cookies this third party content sets.

Tracking on Tercen

Do Not Track” (DNT) is a privacy preference you can set in your browser if you do not want online services — specifically ad networks — to collect and share certain kinds of information about your online activity from third party tracking services. Tercen responds to browser DNT signals and follows the W3C standard for responding to DNT signals. If you would like to set your browser to signal that you would not like to be tracked, please check your browser’s documentation for how to enable that signal. There are also good applications that block online tracking, such as Privacy Badger..

If you have not enabled DNT on a browser that supports it, cookies on some parts of our website will track your online browsing activity on other online services over time, though we do not permit third parties other than our analytics and service providers to track Tercen users’ activity over time on Tercen. We use these cookies to allow us to advertise Tercen products and services to you on third party websites and services. We also have agreements with certain vendors, such as analytics providers, who help us track visitors’ movements on certain pages on our site. Only our vendors, who are collecting personal information on our behalf, may collect data on our pages, and we have signed data protection agreements with every vendor who collects this data on our behalf. We use the data we receive from these vendors to better understand our visitors’ interests, to understand our website’s performance, and to improve our content. Any analytics vendor will be listed in our Subprocessor List above, and you may see a list of every page where we collect this kind of data below.

Google Analytics

We use Google Analytics as a third party analytics service, and to track our advertising campaigns on third party websites and services. We use Google Analytics to collect information about how our website performs and how our users, in general, navigate through and use Tercen. This helps us evaluate our users’ use of Tercen; compile statistical reports on activity; and improve our content and website performance. Google provides further information about its own privacy practices and offers a browser add-on to opt out of Google Analytics tracking.

Pages on Tercen where analytics may be enabled

Pages at URLs that contain any of the following domains and paths (including any subdomains or subpaths) on our sites may have analytics or other tracking code enabled. If you would like to prevent us from collecting information about your browsing activity on Tercen, you may use a tracking blocker such as Privacy Badger. or opt out of Google Analytics tracking.

  • tercen.com
  • www.tercen.com